Friendly and professional!
Had a very pleasant experience when I called IPC outlet to enquire about some tiles. Belle was friendly n pleasant on the phone. Since what I wanted was not available in store, she said she would check n took my number. She called back immediately and explained where the stock is located plus waiting duration. I made changes to my orders. Belle was very professional and understanding, promptly updated my orders, resend the invoice. Again she reminded me of the waiting time and pick up location, before I bank in my payment. She is certainly an asset to the company.