They were very responsive and gave me the confidence to purchase.
I bought 2 WC9030S from Rigel on Lazada. The customer service of Rigel (Brandon) was superb, they provided important advice since we were replacing an existing WC in our resale unit and had to ensure that the new WC would fit properly. They were very responsive and gave me the confidence to purchase, and when we needed help with obtaining a different pan collar, they did so with no questions asked. An extremely enjoyable purchase process and I look forward to enjoying my throne 😉